On iOS:
Method 1. Using a Direct eSIM Installation Link
If your device is running iOS 17.4 or later, simply press the Install button and follow the on-screen instructions in your phone’s settings. The eSIM profile will be automatically installed onto your device.
Method 2. Using a QR Code
Press share with other person and scan the QR code with another device and follow the on-screen instructions.
Note: The eSIM QR code is unique and can be installed only once. If you have lost or changed your device or removed the eSIM accidently, you need to purchase a new one. We will support transferring the unused data to your new line.
On Android:
Method 1 – By scanning the eSIM QR Code
Press Install eSIM button and the QR Code will be displayed.
Scan your QR code and add the confirmation code if prompted.
Method 2 – By adding the eSIM manually
Press Install eSIM button
Press Copy eSIM code button
Go to your phone settings
Tap on Network & Internet
Tap the Add icon next to Mobile Network
Tap Next when asked, “Don’t have a SIM card?”
Tap Enter Code Manually. You will be asked to enter your SM-DP+Address in the following format: LPA:1$SMDP+ADDRESS$ACTIVATIONCODE. Paste the code obtained before.
Note: The eSIM QR code is unique and can be installed only once. If you have lost or changed your device or removed the eSIM accidently, you need to purchase a new one. We will support transferring the unused data to your new line.