Wayru

Find solutions to common issues, troubleshoot connectivity, manage your eSIM, and get the most out of your Wayru internet experience directly from the app.

Help for Wayru eSIM App Users

As Wayru eSIM App is available on both the App Store and Google Play, you can follow these steps to install Wayru on your devices.

How do I install the Wayru eSIM App on my device?

This guide explains how to label your eSIM, detailing steps to customize its name in settings for easy identification and support.

Change the Label of Your eSIM Line (optional)

Wayru eSIM installation (direct link or QR code) and activation steps.

How to set up eSIM on an IOS device?

How to install and activate an eSIM on Android devices, covering both QR code and manual setup. It also includes steps for eSIM activation.

How to set up eSIM on my Android device?

Find the best data plans in over 200 destinations

All destinations

How to check if my device is eSIM compatible?

Here are the steps you need to follow to log in to your Wayru account:

How to log in to a Wayru account?

Here are the steps you need to follow to create your Wayru account:

How do I create a Wayru eSIM account?

Does Wayru provide bundle/regional plans?

How many Wayru eSIMs can I install?

Can I install the same eSIM on multiple devices?

Can you have two phone numbers on one phone?

How can I get an eSIM?

How do I download the Wayru eSIM App?

When can I install my Wayru eSIM?

Jump in and get your Wayru eSIM set up! This section walks you through activating your eSIM and connecting to the internet quickly and easily.

Getting Started with Wayru eSIM

Understanding eSIM Compatibility Requirements

Can I use Wayru if my device doesn't support eSIM?

How many eSIMs can the iPhone 14 have?

Does the iPhone 14 have a SIM tray?

How many eSIMs can an iPhone 15 have?

Which iPhones support eSIMs?

Can I have two eSIMs on an iPhone 14?

Not supported phone models

Have questions about your phone’s compatibility with eSIM and the Wayru App? Find all the information you need right here.

Device compatibility

Can I use both an eSIM and a physical SIM with the same number?

Can I access all apps and websites with my eSIM mobile data?

Everything you need to know about using Wayru eSIM. Find answers to common questions and learn how to get the most out of your eSIM service.

Using Wayru eSIM

How much does an eSIM cost?

How long does an eSIM take to activate?

Flexible data plans that work for your budget

Plans and payments

How do I reinstall the Wayru App on my device?

How to contact the Wayru support team

Common issues and solutions for eSIM setup and usage

Troubleshooting

Is there an eSIM for my desired country?

Learn the Wayru eSIM functions and capabilities

Wayru eSIM functions

Which devices support eSIMs?

Can I receive phone calls on my primary number while using Wayru eSIM?

How to activate my Wayru eSIM?

How do I install the Wayru eSIM on my device?

eSIM basics

Company

Foundation

Documentation

Find answers and get help from Intercom Support and Community Experts

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