Wayru

Access guides and support for setting up, managing, and optimizing your Wayru hotspot. Find resources on network performance, earnings, and troubleshooting for operators.

Help for Wayru Network Hotspot Operators

Wayru 101: What, Why, and How

Wayru 101: Token Dynamics & Hotspot Operators

Wayru 101: NFNodes, Data credits & Oracles

Wayru 101: Networks Rewards

Wayru 101: Build The Network

Wayru 101

How to Onboard Your Apocalypse Device on Solana?

How to Onboard Your Prometheus Device on Solana?

How to Connect to Wayru Networks?

How to migrate the NF Node to the new asset standard on Solana?

WayruOS license payment for Bring your own devices.

How do I pay the WayruOS License Fee?

The claim will be available on the day of the TGE: April 29th, 2025, Time TBA.

How to Redeem Your Testnet Wayru Credits for $WAYRU Tokens?

To activate wUBI rewards distribution, Hotspot Operators must deposit 5,000 $WAYRU into each hotspot.

How do I deposit 5k $WAYRU & resolve “Pending Contract Initiation”?

How to Onboard a Ubiquiti AP AC Lite?

Onboarding, migration, how to connect, etc.

Video tutorials

Wayru Hotspot Firmware Releases

BYOD Firmware

Wayru WiFi app Releases

Wayru Hotspot Security Features

Genesis, Apocalypse, Prometheus, Eclypse, BYOD, and DONs

Wayru Hotspot Support

Can I deploy a Wayru Hotspot anywhere in the world?

Do Wayru Hotspots support mesh networks?

Are Wayru Hotspots dual-band radios?

What is the maximum number of devices that can connect to a Wayru Hotspot?

Where can I review the specifications of the devices?

Where do I buy a Wayru device?

Where do I buy a BYOD?

Can I use a Wayru Hotspot in a mobile location (e.g., a food truck, cargo truck, or boat)?

Does the Wayru Hotspot provide internet access on its own?

How do I set up my Wayru Hotspot?

Do I have to pay to mint/onboard my hotspot to the network?

How many hotspots can I install in a single location?

Genesis, Apocalypse, Prometheus, and Eclypse.

Questions Before Purchasing a Wayru Hotspot

Genesis Hotspot Indoor Setup Guide

Where should I deploy my Genesis Hotspot?

What kind of antenna does the Genesis Hotspot utilize?

Can I use PoE to power the Genesis Hotspot?

What is the range of the Genesis Hotspot?

What are the power requirements for the Genesis Hotspot?

Can I add an external antenna to my Genesis Hotspot?

What does the Genesis include and how is it mounted?

Indoor -  Genesis Hotspot

Apocalypse Indoor Setup Guide

What does the Apocalypse include and how is it mounted?

Where should I deploy my Apocalypse Hotspot?

What kind of antenna does the Apocalypse Hotspot utilize?

Can I use PoE to power the Apocalypse Hotspot?

What is the range of the Apocalypse Hotspot?

What are the power requirements for the Apocalypse Hotspot?

Can I add an external antenna to my Apocalypse Hotspot?

Indoor -  Apocalypse Hotspot

Prometheus Hotspot Setup Guide

What does the Prometheus include and how is it mounted?

Where should I deploy my Wayru Hotspot Prometheus?

What type of antennas does the Outdoor Wayru Hotspot Prometheus have?

Can I utilize PoE to power the Outdoor Wayru Hotspot Prometheus?

What are the power requirements?

What is the range of the Prometheus Hotspot?

Can I add an external antenna to my Prometheus Outdoor Hotspot?

Outdoor - Prometheus Hotspot

What is the WayruOS License Fee?

Deposit 5k $WAYRU & Resolve “Pending Contract Initiation.

License Payments, Wayrus Deposits & Host Setup.

Post-Mint Guides

This error may be due to attempting to claim rewards from another account in the app.

NFR001

RIRS_001

STA_001

There is a problem sending a transaction to the blockchain, the network may be congested.

TX001

SBT_003

Firmware update failed

If you are unable to connect to Passpoint, connect to the Wayru WiFi network.

Passpoint Connection Issues

Troubleshooting: Error Codes

Operator App Support

What are the device requirements for using the Wayru WiFi app?

What does the Wayru app do?

How do I download the app?

How do I update the app?

How do I create an account?

How do I log in?

How do I change my registered email address?

How do I change the app language?

Where can I view notifications from the app?

How do I edit my profile?

What are offline maps and how do they work?

What should I do if the app isn’t displaying my location correctly?

What should I do if I forget my password?

I can't recover my password.

What steps should I take if I can’t create an account?

How do I contact support for app-related issues?

How do I report a bug or technical issue within the app?

Where can I find the app’s privacy and security policies?

How do I log out?

How do I permanently delete my account?

App Settings & Configuration

Where can I add/mint/onboard a hotspot?

Where can I view my hotspot stats?

How do Claim Cycles work on mainnet, and what do I need to know to claim my rewards correctly?

How do I claim my rewards?

What should I do if I’m unable to claim my rewards?

Where can I see the overall network statistics?

Why aren’t my stats displaying correctly?

hotspot activation, management, network statistics, and more.

Hotspots & Stats

Why was an automatic wallet created for me?

How do I backup my wallet?

How do I create a wallet?

How do I import an existing wallet?

How do I access my wallet keys?

How can I configure which currencies appear in my wallet?

Why can’t I view my NFTs (NFNodes) in my wallet?

Why do I see my NFTs in the wallet but not my hotspots on the My Miners page?

My wallet appears in red and has a label that says “import.”

What should I do if I can’t see my assets in my wallet?

What steps should I take if I lose my wallet key?

How do I remove a wallet from the app?

How do I set a specific wallet as my main wallet?

Includes topics related to creating, importing, backing up, and managing your wallet

Wallet

How do I configure Passpoint settings?

How do I connect to the Wayru WiFi network?

How do I connect to the Wayru Mobile network?

I can’t connect to Wayru networks.

Why aren’t the networks showing up on the map?

How can I filter networks on the map?

How do I connect to a network from within the app?

I can’t connect to a network from the app.

Why do I have to watch an ad to connect to the internet?

Understanding Wayru Networks SSIDs

Covers questions about connecting to Wayru WiFi and Wayru Mobile, setting up Passpoint, and troubleshooting connection issues.

WiFi Connection & Networks

How to log in?

How to Activate the Trial Period

How to edit location name

Change Private and Public SSID and Access Credentials

How to edit networks names

How to create a custom captive portal

Learn how to take advantage of the Operators Web Portal!

Operators Web Portal Support

Company

Foundation

Documentation

Find answers and get help from Intercom Support and Community Experts

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